Durian Industries — 3 site Sofa inv DIL1819GOR1555

Address: andheri east

We had brought this sofa in the year 2nd feb 2018 in the same year 8th july 2018 leather started peeling off and level of kusan was gone down we had complain Durian (Goregaon) East showroom and it has been resolve
now same problem has been occur stitching and leather started peeling of., we complain same to them and we got reply that you need to pay charges for repair.

when we brought this sofa we got warranty of 5 year and told us no need to pay any charge if any thing happen within 5 year from the day of purchase.

please help us to resolve this issue
Was this information helpful?
No (2)
Yes (4)
Durian Industries customer support has been notified about the posted complaint.
Sep 30, 2021
Updated by Ceeni Clement
we are not getting reply from your Goregaon furniture department (durian). this not way of giving after sale services. we chasing. their not bother

please help us to resolve this issue

 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Durian Industries
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    103
    Pending
    0
    Resolved
    26
    Durian Industries Address
    401, The Summit,Hanuman Road, W.E. Highway,Vile Parle (E), Mumbai, Maharashtra, India - 400057
    View all Durian Industries contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR