[Resolved] Durian Industries — Laminates

saurabh baheti

from Ahmedabad, Gujarat

May 16, 2017

Address: Ahmedabad, Gujarat, 380054

Website: www.durian.in

Hello,

This is Saurabh Baheti from Ahmedabad, Gujarat. I had most pathetic experience with Durian - CEDAR DECOR PVT. LTD. F-2, Shapath-1, Nr. Cargo Motors, S. G. Highway, Ahmedabad-380 015 which made me lost my trust in such a reputed Brand.

I ordered one particular design of Laminates approximately couple of weeks ago which I was informed that it’s out of stock and shall take 7 days to fulfill the requirement. Thereafter till today my ordered stuffs haven’t arrived and nobody cares at durian to get it done by asking the authorized dealers or distributors.

I am writing this email today hoping that at least through this medium the culprit should be treated well so the other customers can expect better services from such a leading brand.

I can be reached for further details on +[protected] or [protected]@gmail.com

Awaiting your prompt response.

Saurabh Baheti

Was this information helpful?

No (0)

Yes (0)

Mar 17, 2019

Complaint marked as Resolved

Durian Industries customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Durian Industries Customer Care's response Dear Sir,
Greetings from Durian!!!
Thank you for contacting us on the enclosed matter as discussed on mail.
We assure you that this query will be looked into and handled swiftly.
Request you to share a copy of your purchase invoice or sales order to [protected]@durian.in
So that we could provide you with a solution for it.

Kindly share the required details at the earliest for us to provide you with the solution to your query.

Regards,
Team Durian