Address: Ludhiana, Punjab, 160034 |
Hi
Bought another bed and mattress on March 16, and its been 40 days i am requesting sales Person of Ludhiana .Mr. Pashotam[protected] and now he doesnt pick my call also ).. that the Mattress is of short size for which i am enclosing pics of the Gap.
Since 15 days he was saying that he is gonna send the new one. and Now he wants to me send the old mattress from chandigarh to Ludhiana and get the new one collected.
a) I do not want to deal with Durian ever in my life
b) I am no longer interested in the mattress as previous complaint of returning the mattress at my Ambala Home was also neglected, as this mattress gives so much of back pain
c) Why the hell customer needs to send the mattress back, as i ordered the Bed on phone and he forced me to take the mattress also as they are giving 50% discount.It is company's duty to send the right mattress and Bed and if by any chance, we received the wrong mattress it is your duty to get it fixed.
d) I have all the bills and conversations, Your person yourself said i should have bought MM Foam or Sleepwell mattress as i should be aware that Duiran is for Furniture not for Mattresses..
******* I am going to post all pics and conversations and whats app messages to all Social media, Media and finally to Court.
Thank you for giving me the worst experience of my life.
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