Durian Industries — Office chairs

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

To The concerned Iordered 2 office chairs from noida show room (a1 sector 10) by paying full cost in advance(rs 10863.00)on 18 th october 2015. I was told that since the chairs would come from other showroom, it will take 2 days for delivery. On asking after 2 days, i was asked that there is a delay ;so wait. On 24th the chairs arrive . Once the chairs packing were opened, to my surprise the hand rests and base were badly scratched, the fitting bolts and screw were rusted. Upon asking why it is so, the accompanying person said that this is how they have come from showroom . You have to accept it. I had a word with person called mr umesh dubey who was responsible for booking . The person was highly hostile and non curtious, said you have to accept the chairs as they are. I fail to understand that if have bought chairs from a highly reputed company, why i should accept defected material. The person took away the chairs and since then nobody has contacted me as to how i will get the chairs, leave apart the delay happened . The company should intervene in this as it affects the image of the company. Expecting early action dr shishir bhatnagar d - 28 sector 52 noida [protected] [protected]@gmail.Com