Durian Industries — recliner quality

Address: Meerut, Uttar Pradesh, 250001

I think no one in durian is bothered about customer, i am writing mails from more than six months but not a single call received from your end only mails are coming — will contact you shortly — very bad experience.

— forwarded message —
From: durian. Customer support
Date: wed, jul 17, 2019 at 4:57 pm
Subject: re: delivery status notification (Failure)
To: himanshu kunwar

Dear sir/ma’am,

Greetings from durian!!!

We are extremely sorry for the inconvenience caused to you.

We have already forwarded your complaint to our concerned team and they will get in touch with you to get the issue resolved at the earliest

Thanking you,


Warm regards,

Customer support team

Durian industries ltd
Toll free no :[protected]
Fax : +[protected]
Website : www.durian.in

On wed, jul 17, 2019 at 1:54 pm himanshu kunwar wrote:

Can i know how much time you will take to provide service?

— forwarded message —
From: himanshu kunwar
To: "durian. Customer support"
Cc:
Bcc:
Date: sat, 13 jul 2019 15:48:39 +0530
Subject: fwd: recliner complaint

Is there any timely complaint closure procedure in durian or not???

I am again and again contacting you but there is no one to listen...…..

Really very bad experience of mine

— forwarded message —
From: himanshu kunwar
Date: mon, jul 8, 2019 at — message truncated —

—

Himanshu kunwar

From: himanshu kunwar
Date: thu, jun 13, 2019 at 4:58 pm
Subject:
To:

Hi,

I have purchased a three seater recliner two year back, after one year only its cover starts damaging and form also starts sitting.

I am attaching picture with this mail and invoice copy of it.

I am feeling very disappointed after purchasing this product.

Regards,

Himanshu kunwar
[protected]@gmail.com