I had bought sofa set, table and stool from durian Noida store last year. After delivery of sofa I found that both set were different in comfort. the seat of three seater was not comfortable and its cushion was not supporting. I register the complaint at their delhi and Mumbai office and their person came and tried to fixed the problem but not able to do so. the person who had repaired the sofa also acknowledge that the problem cannot be rectified as the faulty foam is used in the sofa. further I contacted the company so many times for replacement of the sofa but no body responded. now after one and half year the fabric of the three seater is torning from different places. I baught my sofa under 5 year warranty scheme and while buying it I thaught that I am buying a branded product so I will get proper product and serviceses but now all my expectation were gone in wane and now I felt cheated by durian people. Afeter so many followups I got no response from the company. I Must say that Durian is a FRAUD Company...
Kumar Amrendra
Mayur Vihar,
Phase -1,
Email id: [protected]@gmail.com Was this information helpful? |
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