E-Meditek — claim pending for last eight months

Address: Thane, Maharashtra, 421202

Dear sir,

As per my last complaint with you complaint ID is 1840073 dated 19/01/2018. We have received customer care call from emeditek and email him all the required documents As per telephonic conversation with Mr. Dinesh Sir, emeditek. I had sent all the required policy papers and cancal cheque but till date no action has taken.
We have applied for reimbursement under National insurance policy. We have replied all quiry raised by you. My claim no with emeditek is[protected] Banarsi Bhatt. We have replied 4 times of your query and submit all the required papers. In 1st query to 4th query letter you have demand me last 2 year previous policy i have submit that previous year policy 2015-16 & 2016-17. Your call centre call me and ask me to know that i have policy of 2014-15 or not. When i say no i have not policy of year 2014-15, then in next query they have demand me 2014-15 year policy. We don't have policy of 2014-15. We have applied for reimbursement in July 2107 but till date my claim is pending Kindly do the needful at urgent basis.

I request you to kindly look in to this matter urgently.

Regards,
Banarsi bhatt
Cont no [protected]