E-Seva — non delivery of payment slip/ error code 6571478

Address: Hyderabad, Andhra Pradesh

Sir
On payment of my online translation the massage given like this
Error details
Sorry could not process your request, errorcode:6571478, =
Txn successful. Please mail to error code to web administor
[protected]@telangana.gov.in

Immediately mail to [protected]@telangana.gov.in
And contact esevasupport team, they told no such payment received on 27/09/2017, i continuously contact to then, then on 4th october they says the transaction has completed and contact to transport authorities. Why i contact transport authorities? Do me justice and refund me the amount of non generate of receipt amount rs.304.70. And also esevasupport has not give any clarity, upto the information given by the internet banking org.
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