EB — Wire sagging and passing my compound wall

Address: Chennai, Tamil Nadu

Sir,
My residence in 52 - A, 21st street, Ambal Nagar, Keelkattalai 600117 has been with problems with the EB wire passing over our compound wall sagging and causing threat.I have informed regarding the same in EB office.But they are irresponsible and their behavior is rude.I just told them to change the angle and keep the wire away from out building but they are not listening to it and I am on the way of construction and wasting my time just because of this issue.

Please find the above details to rectify the same without any threat for household members.