| Address: | Hyderabad, Andhra Pradesh, 500037 | | Website: | www.ebay.in |
Dear Sir/Madam,
I am Mohammed Yousuf.
I purchased Moto-G Turbo Edition Black Mobile on[protected], delivered on[protected] from Bangalore to Hyderabad cash on delivery, I Paid as 8, 210/- Cash for mobile. When i am going to check my mobile physically every little thing its found like damaged piece of sim slot golden pins is missing there, Immediately I called to ebay India, they were telling to capture the pics of damage area of my purchased mobile and sent an email to ebay. When i sent all pics they did not respond me over 5 days, after that, they told me that they didn't get the pics properly, asked me more pics, then, they sent one pickup boy to my home address and taken reverse my mobile i.e. Moto-G Turbo Edition Black when i raise my complaint on[protected] against about this issue, they had requesting me to get my refund on[protected], I was waited on[protected], again they asked 2 days regarding my money refund, when i called to ebay, they again requested me to wait more 5 days like on monday, again i called to ebay what's the update; they were telling its haven't reach to the seller, even hyderabad to bangarlore probably it takes 4 days, but they are not responding correctly, Even, they took 22 days regarding my money refund. they did not worked properly yet against my claim. Lastly they had given me the 9th November time for my cash back, But its exceeded the timeline, again they are not responding..
I request you to please..repair my problem.
My Mobile Number : [protected], [protected].
Ebay details of damaged mobile:
Item No.:[protected]
Paisapay ID : [protected]
Airway Bil Number: [protected]
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