Ebiz.com — Duplicate /imitation samsung guru e 1200 m mobile delivered to me

Address: Gautam Buddh Nagar, Uttar Pradesh, 500053
Website: www.ebiz international.com

I had booked a samsung guru 1200 mobile through askme bazaar awb the seller being e biz international number[protected]and order number ab11445521p5511471. And the product was supplied to us on 16th april 2016 evening.
When i opened the piece and inserted the sim everything worked but when i tried to make a call it was showing "unable to connect" even the msg was not working. I immediately complained to askme bazaar.com and asked them to rectifly. I was instructed to go to the nearest samsung service centre and and get it checked. So i went to authorised service centre at madhapur hyderabad phone number [protected] and reported the matter. On seeing the product the service centre personnell told me that i was duped, bcos the product was not original but a duplicate imitation piece. And they would not do any kind of service to this piece and asked them to return the piece to askme bazaar.com. When i contacted askme bazaar they are asking me to contact the supplier i. E ebiz. Now will someone tell me what should i do... Should i complain to the consumer forum and also post this matter on the social networking sites. Please solve my problem urgently. It is disgusting that a reputed online supplier like askme bazzar.com is supplying duplicate products.
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Ebiz.com customer support has been notified about the posted complaint.
 
2 Comments

Comments

Ebiz International — Jeans

Quality is so bad nd fitting is also bad nd stuff is not good i want to return it so please get it back from my address
Ebiz dont give the kit that i buy its advanced educational package and i have payment date 10 nov and 17 nov. this is ridiculous they says after 45 days of payment day

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