Ebiz — payment failure

Address: Near bharat gas sector 20 plot no. 78, Mumbai City, Maharashtra, 410210
Website: Udemy app

Honey mehta
Payment date: 19th march
Honey. [protected]@gmail.com
I made a payment of rs. 1299 for mechanic engineering and electrical engineering explained
Savree 3d, a course at udemy.
I did not get any confirmation mail from their side, neither did i get the access to the course.
I made an online net banking payment and the amount has been debited from my account.
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Date :25/03/2020
I purchased a course on udemy android app. Course name is (FL Studio 20). The money was debited from my account. But the course was not added to my account. Whether the money was received by you? Please provide me the course or refund my money.

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    Near bharat gas sector 20 plot no. 78, Navi Mumbai
    Maharashtra
    India
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