Ebiz — purchased uc has not been credited in my account

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had purchased the 799 pack o[censored]c from the pubg game but didn't recieve my uc and amount has been debited from my account.
I hereby request you to refund my money or credit my uc into my account as soon as possible.
It's been more than an hour since my money has been debited.
Here's the transaction detail : —
Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 799.0 from a/c ending 1425 on 26-dec-18 at 01:53 is igafavvhn7.