Edupro360/star Pay_wici038 — 5 months over yet not recived my amount

Dear Team,
Iam deposited 30000 INR on 2nd November 2021 Edupro360/STAR PAY_WICI038 merchant deposited the amount in my account debited the amount yet not received merchant and not received in my account completing 6 months yet not received please resolved my issue and refund amount please iam requesting

Thanks & Regards,
Sunil