Elysium business and travel management opc pvt ltd was formed by single person in april 2017, pune (Just 1.6 year old). They cheated with us and we lost 50k.
Following are the some incidents, how they professionally cheated to us
1. Telephonic girl called me and said "you are selected in our lucky draw with a gift voucher of worth rs. 50, 000/-" i asked her 3 times is it gift voucher only or other paid offer/services. She said "believe us, we are doing our business promotion in mumbai, so go and collect your gift vouchers and they will explain you how to use the coupons in 45 min"
2. We paid rs. 50, 000/- for 4 week holidays to be used within 30 year of club membership through credit card on 24 months zero cost emi basis in bhandup branch. The branch head committed us before making payment that there is rs. 0 (Zero) cost for emi (No need to pay single rs. Over rs. 50, 000). After making payment we called to hdfc bank, they said you have to pay around extra rs. 9, 900/- towards emi cost.
3. Manger committed us that we can use club services and stay from next day. But when we sent email to them, they replied that we have to wait till 48 hours form registration. When we got reply after 3 days on our requested services. They wrote to us that we cant use gym services till 45 days from registration, stay should not be above 7 days. Branch manager committed to us in presentation that we can use 14 days (Through 7 days barrow from next year) in one time.
4. When they sent me bangalore hotel list, there was no 5 star category hotel in list.in presentation they were shown us one of there client booked 5 star hotel in bangalore recently.
5. Before making payment they committed that they will give club membership card/joining kit with list of hotels/gym etc. There is no membership login and member card/kit they had given to me.
6. I asked for gst bill they are not replying on it. When we calling in bhandup branch they are saying u drop email then only will send to our head office and our head office will revert you within 48 hours on it.
7. Too much of lobby and lots of fake commitments they had made before making payments. They had not given proper time to decide. It was professional trap.
8. They have their own review sites “https://consumerreviews.biz”. They show me different different customer booked 5 star hotels through them. But when we requested them for hotels list then they sent me majority of 3 star category hotels, which would generally cost us around rs. 1, 500 - rs. 2, 500 per night stay.
We are contentiously asking for refund to manger. He is saying that you have not paid to me, ask refund to elysium head office not to me. Before making payment everyone was speaking politely and now at the time of refund/services no one is ready to give answer.
From deep of my hurt and experience i am suggesting you people dont waste your precious time and striving money on cheaters. This company is owned by single owner and only short period of business and we dont know how long it would go..
If anyone wants help/suggestion for how to fill complaints or my review please feel free to contact on [protected]@gmaiil.com
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So please we have to gather and go to fraud Elysium office at a time and do cancel our membership on same day and take refund on same day.
So Please Join us on below link and we can finalize to take our action...
https://chat.whatsapp.com/KtEgS2zY67EL1GYcZzYBX4