This compalint is against the ETECHIE.STORE wherein we had bought a smart vaccum cleaner robot from them in COD, and I had read specifically about the refund and return policy which is mentioned within 30 days after delivery. Now, after recieving faulty product I have trying to speak to tem but, no contact details is mentioned on website, also I have written several emails to them but, no correspondance action has been taken.
I can attach the order number with deatails for referral .
order no - 1570
recipient name - SAKSHI BANSAL
Also, the product has been delivered to us in packaging done by amazon. I have been requesting them on their customercare email add to refund us our money back, and take back their product.
kindly do the needful and help us resolve this issue. Was this information helpful? |
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