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Ethos Watches India Complaints & Reviews

www.ethoswatches.com
1.6
Updated: Oct 7, 2024
Complaints 31
Resolved
9
Unresolved
22
So far, so good. Ethos Watches India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ethos Watches India will keep up the work and continue to help more customers with their concerns even better 🤝
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5
fake tissot watch purchased in new delhi duty free shop
2
ethos watches has no ethics and is not reliable
2
watch return no response

Ethos Watches India reviews & complaints(31)

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A
akhildhalayath
Oct 7, 2024
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Issue with refund and payment options on online site - its been a month and no refund yet

Address: Ethos Limited / KDDL Limited / Kamla Centre SCO 88-89, Sector 8-C, Chandigarh, India 160009

Order # [protected] and order was placed on 8th September.
Order was received on 16th September

Issue 1 - Ethos webiste while payment through online has EMI options which I did choose and made the payment through credit card. Later when the amount dint convert to EMI, I checked with bank. They clearly refused for the EMI conversion as according to them, it comes under jewellery segement. If that is the case then why...
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Y
yagnesh88
from Ahmedabad, Gujarat
Feb 20, 2023
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Watch is not charging

Address: K-501 akshay residency Chandkheda Ahmedababd

I had purchased Fastrack reflex play form Croma Center Motera Ahmedabad on date of invoice - 19/02/2023, at 9:15 pm. in shop the symbol of Fastrack was blinking, it was suggested to me put the watch on charging for hour then start, I had put watch on charging at home but watch is not starting. Only symbol is blinking, it is requested to replace the product....
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K
Kulwinder Singh Karwal
Nov 18, 2022
Nov 21, 2022
This thread was updated on Nov 21, 2022
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Fastrack watch dial case complaint

Address: Punjab

I bought fastrack watch model no G1474 in silver polish which is almost 2 years old. I bought this watch because of a good company. This watch was bought for Rs 3500 which was more than enough for me. In a short period of time, the silver color of the back part of the watch started to show the color of brass. Also the dailcase also started rubbing which is not right as such a big company. Because the company has made its dialcase entirely...
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A
Ar Neha chopra
Aug 3, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Watch xylys poor quality

Hi i bought xylys watch
16000 with gst
Because ther eis ratan tata ji name involved
My watch is not running after 15 days
Very poor quality
Feeling unhappy
Please help me...
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1
1234bis
from Kolkata, West Bengal
Jul 3, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
Resolved
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Shipping not yet

Address: 1/3, Manohar pukur 2nd lane

My order shipping not yet but why...
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P
planetwanderer
Jun 22, 2022
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Selling older pieces for new prices, which is illegal

Ethos sells older pieces for new prices, which is unlawful. These older pieces sometimes were imported years ago. Some day, someone is going to file a lawsuit against them....
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A
Apuchandola
from New Delhi, Delhi
Feb 24, 2022
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Double Charging / No Refund

Date of incident: Dec 27th, 2021
Client Number: SRF No : SRFEDSC[protected]
Full Description of Incident:
I gave a watch for repair at Ethos Repair Center in Saket, New Delhi. The amount to be paid to them was Rs. 13385. At the time of payment, their credit card machine upstairs in their office was not working so the lady at the reception took me downstairs to their store. My card was swiped at a machine at 11:19:45 AM....
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P
Penki Ramarao
Jan 21, 2022
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Watch

Address: 8-32-50, Gandhi Nagar VT Agraharam

4g watch...
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M
minaldhupia
Nov 22, 2021
Resolved
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Refund for cancelled order not received

Website: www.ethoswatches.com

I had purchased a watch from https://www.ethoswatches.com/ on 24th Oct, i was informed a week later that the watch was not available and hence i requested for refund of the amount paid online. it's been over 10 days but still i haven't recieved the amount to my bank account...
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H
Harita Ramkissoon
Jul 27, 2019
Jun 22, 2022
This thread was updated on Jun 22, 2022
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fake tissot watch purchased in new delhi duty free shop

I was on business trip and while retuning back to mauritius on 31st jan 2019, i dropped at ethos shop at departure in new delhi duty free to buy a tissot watch pr 100 sport chic t101.‪910.22.116.00‬ for my wife. As this model was not available the shop assistant propose me to buy another model pr100 model tissot t101.‪910.11.121.00‬ saying it was the latest one and the bestseller collection. i bought the watch for inr 17, 210...
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A
Arun Bharadwaj
from Bengaluru, Karnataka
Jun 7, 2019
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watch return no response

Address: 560100

I had ordered Casio ERA-600RR-2AVUDF and received it on 6th June. But the box is of a different model EF-558sg-1avdf and the watch isn’t covered. Also, there is no cover on the strap or the dial. The tag is lying somewhere inside the manual and not attached with the strap. The unboxing felt I am opening a very old box.

The warranty card also looks very old. Really disappointed at the very first experience with Ethos. I ordered...
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R
rajhans88
from Bengaluru, Karnataka
Oct 21, 2018
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ethos watches has no ethics and is not reliable

On 19 oct 2018, i contacted ethos[protected] regarding a longines watch. Was offered a price, which i agreed to. I was told there is only one watch available at their pune store. I will need to make full payment and then they will send the watch to my address. I said i need to see it physically before buying (What if there is any damage, etc.?). I was told to make 20k as advance and book the watch. It would be sent to their bengaluru store...
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H
Haripriya raman
from Bengaluru, Karnataka
Mar 29, 2018
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delivery is not on time

Address: 560064

Very poor response from the customer care and the help desk person and they are giving false commitment to the customer on the delivery date which is very ridiculous. they did the delivery Very late. They give poor response to the customer. They don't have any additional number for the delivery team.after 6 pm I am not able to contact the delivery team. It should be always 24/7 so that it will be helpful for customer....
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S
sha1nakitten
from Mumbai, Maharashtra
Mar 12, 2018
Resolved
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Resolved

watch not delivered post online payment.

My oders no.is #20026751 dated 9th march 2018. I have not received any confirmation from vthe team nor any one is answering the no. Disaplyed as helpline on the site.[protected], [protected]
I spoke to some one on web chat and he is just redicrecting to these mobile no.s not giveing any information about the order.

Kindly let me know by when I'll receive the watch or Valcke my order and refund the amount....
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S
Saleem seta
from Ahmedabad, Gujarat
Mar 7, 2018
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k8 5.1 android watch

Address: Junagadh, Gujarat, 362265
Website: www.thewristbuddy.com

Hello team,
I had ordered the kw8x android watch model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off.
Order id:[[protected] ]
Require a replacement, a compensation and also would like to file a complaint...
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T
tanyab
from Mumbai, Maharashtra
Feb 19, 2018
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movado defective watch by ethos

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, we bought an automatic movada watch from ethos mall of india, noida in april 2017. The watch is a problem since the time we bought it. It has gone for repairs every 2months.in last 7 months, the watch has been in service center for 3 months. I had complained regarding this to ethos and they assured me that the communication had been sent to the movado brand and the brand rejected the request for replacement as the watch is working fine...
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U
unnatichristian
from Delhi, Delhi
Jan 31, 2018
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watch not delivered until, now have made online transaction

Address: 396001
Website: www.ethoswatches.com

I have purchased ethos watch online through www.ethoswatches.com
Paid through online transaction, have been following up with kiran mam since last 17 days, on the contact numbers - [protected], [protected], [protected] and no response yet. I have lost my money and have not received any watch yet.

They promise many times such as call back or order details will be send by end of day today and everyday but no watch has arrived...
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M
mailwinu
from Dandeli, Karnataka
Jan 26, 2018
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cheat... defective watches on website

Address: 560085
Website: www.ethoswatches.com

13 jan 2018,

Order#[protected] placed for fossil tailor es3966, (States last piece available while ordering)

19 jan 2018,

Got a call from [sorry forgot the name of the lady] watch did not pass the quality check & they don't have other piece to ship. So requested me to select the other model, even if its on higher price - we will provide on there cost.
[i thought wow what a service]
br...
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M
Mona4
from Hyderabad, Telangana
Aug 24, 2017
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metal strap got dismantled

We bought tissot watch from ethos store in inorbit mall, hyderabad in dec 2015. We dont know what is the warranty on that watch. There are so many booklets which came with the watch, but none talks about the warranty on the watch. I want to get the watch strap repaired. The problem is for past 3 months. There is no accidental damage to the watch, the metal strap came out itself. Please suggest the possible options for its repair and let me...
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M
Manmeet Singh Khurana
from Mumbai, Maharashtra
Jun 10, 2017
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Lack of transparency in selling price

Address: 400706

I recently bought an Omega Seamaster PlanetOcean series coaxial 8605 from Ethos outlet based in Inorbit mall, Navi Mumbai.
Barely 15 days after the purchase Ethos announced a sale only to be followed by another family sale starting 9th June.
I categorically asked the staff while buying this watch that when does Ethos have its sales period. I wasn't given any definitive answer.
Also I was told that a discount of 22%...
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