[Resolved] Exporters India — domain uphold

Anurag Mittal_Accord

from Delhi, Delhi

May 10, 2019

Address: 10 DAYANAND VIHAR VIKAS MARG DELHI, New Delhi, Delhi, 110092

I had taken membership of exporters india in 2007, the live domain was provided by my company (www.accordproducts.com), membership was continuously renewed by us from 2007 till 2019 february, after expiry of membership we have several reminders to provide us the user id and password of our domain so that we can continue the web hosting from some other company, but till date we have no received the password, they are forcing us to continue our membership on their portal.

This domain will expire in september 2019, which we have all ready paid for. They are not even ready to share domain renewal receipts along with contract agreement.

This is entirely cheating with the customer as if we do not want to continue their membership how can they ignore our all emails. The domain is a property of client of exporters india, it is not owned by exporters india.

This domain is not working since last 2 months, the cost which shall be paid by exporters india (Web link india pvt limited)

Kindly do the need full.

Anurag mittal

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Jun 16, 2019

Complaint marked as Resolved

Exporters India customer support has been notified about the posted complaint.

Verified Support

May 16, 2019

Exporters India Customer Care's response Hello Anurag mittal,

Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue Quickly.

Thanks,
ExportersIndia Support Team

Aug 01, 2019

Updated by Anurag Mittal_Accord i have not received any reply from exporters India till date, in one of the mails they have mentioned that they are sending the user ID and password but we have not received till date.

Kindly send the user id and password at the earliest
email id is [protected]@gmail.com
contact number is - [protected]
all details are all ready with you.