Address: PUNE, MAHARASHTRA |
I am writing to bring to your attention a serious issue regarding the delivery of my package associated with Airway Bill No. [protected]. Despite booking this order almost two weeks ago, I have yet to receive it.
Every day, I am informed by your delivery personnel that the package will be delivered the following day. However, this promise has not been fulfilled, and the delivery has been repeatedly postponed. To add to my frustration, I receive messages in the evening stating that I have refused to accept the package, which is entirely untrue.
In addition, I have regularly contacted your customer care team, who consistently promise to help but to no avail. I have written numerous emails to them, only to receive automated responses each time. This lack of effective communication and resolution has caused me significant inconvenience and frustration.
I request that you investigate this matter urgently and take stern action against the employees responsible for this delay and misinformation. It is crucial that such issues are addressed promptly to maintain customer trust and satisfaction.
I hope for a swift resolution to this matter and look forward to receiving my package without further delay.
Thank you for your attention to this matter.
Yours sincerely,
Regards.
PRASAD DAMODARAN Was this information helpful? |
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