Ezeeshop 18 — Specs purchased online from Ezee Shop 18

Address: CONTACT INFORMATION Ezee Shop 18 DLS warehouse 28/5 Delhi India ezee shop 18.com

Website: Ezeeshop18

Please find below all my emails with them
Wed Oct 5 2022
Dear Team
I bought the specs today only on COD basis however it doesnt give me a clear vision at all

Would request to return and refund my money Thanks

Warm Regards
Paramjeet Singh
[protected]

Hello Paramjeet,

Greetings from Ezeeshop18!
Our team is looking into it and will get back to you within 5-7 working days. Your cooperation will be highly appreciated.

Kind regards,
Team EzeeShop18

Oct 12, 2022
Dear Team

REMINDER 1!

I am still waiting for my refund. Please expedite the process. Thanks

Paramjeet Singh
[protected]

[protected]@ezeeshop18.com
Oct 17, 2022
Dear Team

Its been two weeks now and there is no update on the refund / return of the specs.

Please revert urgently.

Warm regards
Paramjeet Singh
[protected]

[protected]@ezeeshop18.com
Oct 19, 2022
Dear Care team,

I am not getting any revert from the Care Ezee Shop 18 team.

Don't force me to go to legal / Consumer court for this matter.

Would request again to refund my amount at the earliest. Thanks

Warm Regards
Paramjeet Singh
[protected]

Hello Paramjeet,

Greetings from Ezeeshop18!
We are extremely sorry for the late response. According to the video, the video is made after the packet is opened. We need the unboxing video of the time when you receive the packet.. But the video has been forwarded to the exchange/refund team. You'll get the revert on it within 5-7 working days.

Your cooperation will be highly appreciated.

Kind Regards,
Team Ezeeshop18

[protected]@ezeeshop18.com
Oct 21, 2022
Dear Care Team,

Which Video are you talking about? Unboxing etc. This might be your internal system etc. As far as I know, the specs are not as per the promises made and hence needs to be returned and amount refunded to my account.

Don't try to divert from the topic and send me the confirmation when my amount is going to be refunded.

Regards
Paramjeet Singh
[protected]

[protected]@ezeeshop18.com
Oct 31, 2022
Dear Team,

Reminder!!

This is my 5th email as I don't see any revert from you. I have all the documents to move ahead with Consumer court as well as exposing you in social media.

I would wait till this week to reflect on the amount in my account before I proceed further.

warm regards
Paramjeet Singh
Director Legal Affairs & Trademark
Cygnett Hotels & Resorts Pvt. Ltd