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Faber Complaints & Reviews

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Updated: Jun 13, 2024
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Faber reviews & complaints(777)

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J
Jashwanth Kumar Vydyam
from Nalgonda, Andhra Pradesh
Jun 13, 2024
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Dishwasher with a water leakage problem

**Order Details:**
- **Order Number:** 0D[protected]
- **Product:** FABER FFSD 6PR 12S Neo Black Free Standing 12 Place Settings
Dishwasher
- **Order Date:** 16th May 2024
- **Received Date:** 20th May

**Issue Details:**
- After receiving the dishwasher on 22nd May and having a demonstration, I used it for the first time at night to clean the vessels.
- The next morning,...
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M
majid the boss
May 23, 2024
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Services issue

Faber india services are pathetic and very unprofessional.
I registered complaint regarding chimney issue on 25 March, with complaint id LUC[protected].
Technician visited 1 or 2 days after, checked all issues
And some parts were needed to be replaced, he said he will be coming in a week but every time he is delaying and now its more than 2 months, due to his behaviour i am very depressed and kitchen condition is getting...
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R
ranjitsmahra
May 4, 2024
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HOB Burner

Address: B502, SPARSH BLDG, MAHAKALI CAVES ROAD, CHAKALA, ANDHERI EAST, MUMBAI 400093

Kindly note my service request MUM[protected] dated 24 April 2024, for servicing the HOB Nexus HT603 CRS BR CI was requested. The service technician visited on 25 April 2024 and said that two burners are not good, since it's in warranty period therefore the burners will be replaced. He took the pictures and video. However, on his second visit on 30 April 2024, he came up with new burners, one of the burners was fitted, second could not as...
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A
akroticslighting@gmail.com
Apr 26, 2024
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Address: Yawatmal

We have purchased both product before 8 year .. Now both product are not working..And Need urgently servise at Yawatmal ( M S)..

Contact NO.[protected]
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    S
    Smita Dalbehera
    Apr 23, 2024
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    Address: hyderbada

    Ref Service request::HYD[protected] registered on 3rd April, No response till now.
    I have raised multiple requests starting from April 1st 2024, On 7th April One technician came and found that my chimney motherboard needs to be replaced.
    Since then till today I have not received any response from them yet. They are not responding my call. I just wanted to understand is this the way the team takes care of customer during service. I am trying to contact Mr Hari ([protected]) and Mr Sandeep ([protected]) since 3 weeks now to get an update as they are the point of contact for Faber queries in Hyderabad location, but they are deliberately disconnecting the call. My chimney is just 1 and half year old .I want to take this issue on priority else I am going to raise a consumer complaint against faber Frankie as these two people are literally harassing me .
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      utkarsh892
      from Motihari, Bihar
      Apr 19, 2024
      Apr 19, 2024
      This thread was updated on Apr 19, 2024
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      faber 90 cm 1200 m/hr curved glass autoclean chimney (hood everest sc tc hc bk 90, filterless technology, touch control, black)

      Address: Dr. Deepak Kumar Singh, Ward No. 40, Behind Sanjay Kirana Store, East Gopalpur, Raja Bajar, Motihari, East Champaran, Bihar - 845401

      Date of Fault Complaint:[protected]

      Date of Faber Service Man arrived:[protected]
      Faber Service Man diagnosis: Motor is not working, need to be replaced.
      I raise Motor replacement request on same date and submitted invoice.
      Faber Service Man said estimated day of replacement is around 20 days.

      Date Today:[protected]
      No replacement till date.
      Unable to Faber Service Man contact.br...
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      A
      anshul1508
      from Gurugram, Haryana
      Mar 4, 2024
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      Hob malfunctioning

      Address: C1208 Paras Dews Sector 106 gurgaon

      I purchased a HOB FROM FABER in Jan 2023 it was installed in March 2023.
      This is the most horrible product i have purchased in my new house.
      In first two months all the burners are worn out it seems I am using this product over a decade .replaced one burner also but rest three are in pathetic ...after not even one year use.with this hob my cylinder runs only for 15 days, before this my cylinder use to work for 1 month 15 days.have...
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      S
      Schenit Paul
      Feb 22, 2024
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      Chimney motor

      Hi

      I raised a complaint regarding my chimney motor issue and the technician says that there is no data or proff that i bought the chimney from them despite giving the warranty card and purchase order also I have called customer care on 22nd Feb, regarding the issue and not only she didn't provide me with solution she hung up on me(her name is Priyanka or something like that, This is unacceptable and very rude i suggest you...
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      C
      Captain Sanjay Kumar
      Feb 20, 2024
      Feb 26, 2024
      This thread was updated on Feb 26, 2024
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      Hob Top Gas burner

      Address: Villa 74, Green City, Vadlapudi, Visakhapatnam

      I had purchased a Hobtop gas burner a year back. I had raised a service issue on 28 Jan 2024 vide complaint reference number VIJ[protected], indicating that extra gas is seen coming out of the burner making it more fierce. Despite repeated reminders on the whatsapp number of company and even local service center, the issue has not been attended till date. I had sent mails also to the email ID provided and everytime I got a reply that the complaint...
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      M
      Madhusudan Barat
      from Bankura, West Bengal
      Feb 18, 2024
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      Defected product

      Address: Srirur Taluka, Sanaswadi, Pune , 412208

      My faber hood everest chimney it not working properly.. I complained many time and a technician came from the company having no knowledge he can't repear the problem but also charged me ... after than i complained many time but after that no response from Faber company...my name is Supriya Barat i purchased the chimney from Flipkart mob no [protected]...
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      M
      mkchv
      from Hyderabad, Telangana
      Feb 13, 2024
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      Worst ever service for ro water purifier

      Website: Vsv enterprises, jawahernagar,chandanagar,Hyderabad 500133

      We bought Faber water purifier.since then we r facing worst service by them after registering a complaint they never attended with in 48 hrs .they take min 7 days.they won't lift phones they won't come by time.they don't know how to correct.after service same problem is repeating.they never bothered
      My complaint are HYD[protected]
      HYD[protected].CONCERNED PERSONS ARE PRASAD / ABHISHEK...
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      A
      Aparajita S C
      Feb 12, 2024
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      Pathetic Service

      Faber chimney is never ever recommended for its worst machinery and services with such high cost. Our chimney is not even two years old and we already had to change it's motor an year ago for which the company took more than a month to fix the issue and we had to take lot of pain to deal with the customer care service for their negligence and don't care attitude. Now again the hydraulic needs replacement for which call was logged on[protected]...
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      A
      aarun9100
      from Sultanpur, Uttarakhand
      Jan 26, 2024
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      Faber geyser jazz25v /TICKET: DEL0201240149

      Address: 1086/1/2, NAGAR ROAD, SANASWADI, TAL. SHIRUR, PUNE 412208, MAHARASHTRA

      FRANKE FABER INDIA PVT. LTD.([protected], ks-customercare.[protected]@franke.com) is cheating, mentally harassing, extorting money from its customers and doing fraud in the name of its free of cost newly purchased, 25 ltr. geyser installation service. This illegal extortion of money and cheating is being done by the network of FRANKE FABER's customer care, service executives, franchisee and area service manager of Greater Noida, U.P..
      I was...
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      S
      Schephalica
      Jan 21, 2024
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      Faber Angular chimney caught fire

      Https://twitter.com/Schephalica2601/status/[protected]?t=UWVDqo89xNCShYUauQhjlg&...

      You must check the above link where i have posted my experience with Faber.

      The chimney caught fire at 3 am on Jan 12 when we were all sleeping. Half of my kitchen is burnt now. Thankfully we woke up with a glass crackling sound to find our kitchen on fire. It took 1.5 hrs to put the fire down by trained firemen. We had...
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      S
      Schephalica
      Jan 21, 2024
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      Chimney caught fire, seek refund or replacement

      Please check out my X post for the story and my experience with Faber. In short, the chimney caught fire at 3 am on Jan 12th when we were sleeping. It was life threatening as we had 2 lpg cylinders in the kitchen. It took 1.5 hrs to put down the fire with trained firemen. We had taken AMC but they never came for service until the day of fire. On logging a complaint with them they refuse to take accountability, saying fire was from outside...
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      P
      prateek236
      Jan 9, 2024
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      Faber Hood Orient xpress

      Address: 406, Randev Regency, Vivek Vihara Colony, East Danapur, Gola Road ,Patna 801503

      Motor of my chimney is not working. Even though it's in the warranty period, service agent is refusing to change it since I don't have a physical warranty card...
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      S
      sridhar1979
      from Hyderabad, Andhra Pradesh
      Dec 29, 2023
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      Worst product & worst service

      I have brought HOB and Chimney one year back. But I have a worst experience with HOB. Burners are Cut-off automatically. Iam facing the same problem from past 7 months. after continuous followups and repeated requests also issue was not resolved by M/s Faber team.They have changed spares also. but still issue was not resolved. Faber team is not responding. Also we have a around 25 email communications with M/s Faber . Worst Products and worst...
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      K
      korambayil
      Dec 28, 2023
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      Faber Chimney Parts Not Available on last 70 days

      Address: KORAMBAYIL HOUSE, IRUMBUZHI POST, MALAPPURAM DIST, KERALA, INDIA - 676509

      Dear, greetings, FABER CHIMNEY door motor complained, , technician visited site at the same time, and he is confirm door motor deflective, and should be replace, but still not replaced, asper FABER KERALA customer service team currently parts is not available, almost 70 days now gone, i cant believe FABER company doesn't available spare parts more than 70 days ??

      kindly need your urgent action

      Name : Sumayya...
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      V
      Vikas197617
      Dec 18, 2023
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      Faber Cooktop sec 83 ggn

      Auto ignition not working for 1 burner. Complained to customer care on 11th Dec 23. Technician visited on 14th Dec but spark switch not available & will be replaced in 1 week. Service centre does not have inventory of spare parts. Pathetic service from Faber. Don't buy any Faber product....
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      K
      Karthik reddy 1991
      from Hyderabad, Telangana
      Dec 17, 2023
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      Old Chimney which were displayed given instead of new

      Address: 10-181, Gayatri Nagar

      Actually I bought new chimney of Faber company.here the local shop sent the old one which is already opened, and the shop name is Sri vayu enterprises...
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