Fashion Razor — No Reponse on Refund / Return request for an online order

Address: Shop no 28, global city, vasai, Maharashtra 401103
Website: fashionrazor.com/pages/contact-us

Hi
This is a similar complaint as last made by another gentleman against the same online clothing and accessories company Fashion Razor. I bought a shoe and didnt find it as per the image neither comfortable and made a return request the next day. I have been following up from them on the return through the only mode of contact which is email : [protected]@gmail.com, however with no response till date.

Also the address on their website of Vasai, Maharashtra seems to be wrong one as i sent someone to check but the person couldn't find the shop as per the address posted on the website.

My details with the order as below:
Rishabh Shekhar
+91 [protected]
E: [protected]@gmail.com
Order id 6144

Order summary

FashionRazor Men Brown Cherry Colour Outdoor Formal Casual Ethnic Loafer × 1
9

Online mode of payment through credit card, confirmation message:

ALERT: You've spent Rs.1529.1 on CREDIT Card xx2712 at RAZ*FashionRazor on[protected]:20:34:00.Avl bal - Rs.181360.25, curr o/s - Rs.54639.75.Not you? Call [protected]

Request your help in getting this sorted!

Thank you
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    Shop no 28, global city, vasai, Maharashtra 401103
    India
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