[Resolved] Federal Bank — 10398 debited from my account on 6 aug 20199n9

Drfredy Jose

from Mumbai, Maharashtra

Aug 15, 2019

Address: West sooryagramam, വെസ്റ്റ് സൂര്യാഗ്രാമാമ, Thrissur, Kerala, 680005

6 th aug from my account ([protected]) 10398 rupees is debited from my accound due to failed internet banking transactions with amazon.. Transaction id is
001679.. I called the amazon customer representative nd he saying dat amont is not credited to amazon account.. Nd he said better to contact fedral bank customer care.. So contacted with fedral bank. They saying dat to resolve dis issue dey need 45 to 55 working days.. So felt bad.. Because of dis m writing dis... Kindly refund it very soon...

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Sep 18, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Federal Bank Customer Care's response Hi Dr. Fredy,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number ( 52728 ) in the subject line so that our team can assist you.