[Resolved] Federal Bank — amount debited from account without permission

Edu Plus

from Mumbai, Maharashtra

Aug 31, 2019

Address: mukalath house,asamannoor p.o,odakkali,perumbavoor,ernakulam dist,kerala, 683549

Dear sir,
I have a complaint about non-credit of rs. 2500/- to my account ([protected]).

On 29/8/2019 i tried to withdraw an amount of rs. 2500/- from odakkali indian bank atm, unfortunately i did not get the money. Soon after i got a message in my registered mobile number, which showed an amount of rs.2500/- reversed to my account due to unsuccessful transaction. But till now the amount not yet credited to my account. Please check it and credit the amount

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Oct 4, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2019

Federal Bank Customer Care's response Hi Customer (Edu Plus),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number ( 53604 ) in the subject line so that our team can assist you.

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Comments

Ashiqsameer

Sep 6, 2019

Dear sir
My account has debited 1600 rs yesterday .
I know why the reason
Please help me...
I patiently waiting for our replay...

Federal Bank Customer Care's response, Sep 7, 2019

Verified Support

Hi Sameer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number ( 54182 ) in the subject line so that our team can assist you.