[Resolved]  Federal Bank — amount not credited to account but its status is successful

On feb 1st i sent money through federal bank mobile app, amount credited but status not successful, then i did another transaction that is pending.
Then i checked on feb 2nd. That day it says both transaction are successful, i checked with axis person he said he is not received any amount. He contacted axis customer care there no amount received.
Then i contacted federal customer service they said they have network issue, now it was resolved. He is not raised my complaint. He simply saying no problem wait 2 more days. This people's don't know how to behave also. He simply cut the call. What is the use of imps. Please don't send money through federal when your in emergency. They are not worrying about customers.
My amount was deducted but not yet credited. They don't know how much emergency i have. Heartless people's.
Transaction 1 ref[protected]
Transaction 2 ref[protected]