[Resolved] Federal Bank — atm transaction amount not received but debited from account (2 transactions)

febin1984

Jun 11, 2019

Address: 673639

Hi,

I tried to make two ATM Cash withdrawals from Calangut, Goa on 7th June 2019 at 23:13 & 23:14, both the transactions were unsuccessful and I didn’t receive cash. But unfortunately both the transaction amounts debited from my account. Please do needful to revert both the transaction amounts back to my account.

My account number is 1077 XXXXXX 1864
Federal bank Areacode Branch, Kerala

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Jul 17, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2019

Federal Bank Customer Care's response Hi Customer(febin19840),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (45204) in the subject line so that our team can assist you.

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Comments

Alexpg77

from Ernakulam, Kerala

Jun 25, 2019

Transaction error and money debited from my account while registering an job application

Federal Bank Customer Care's response, Jun 27, 2019

Verified Support

Dear Customer(Alexpg77),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at contact@federalbank.co.in with your ticket number (47588) in the subject line so that our team can assist you.

Stephenanto

from Mumbai, Maharashtra

Jul 4, 2019

I opened a new account yesterday under scheme of sb freedom.Its very bad to open insurance policy with out permission of account holder.I opened an account yesterday and money debited from my account today for max bupa insurance.

Federal Bank Customer Care's response, Jul 5, 2019

Verified Support

Hi Stephen,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (49084 ) in the subject line so that our team can assist you.

Athiathullah

from Mumbai, Maharashtra

Jul 29, 2019

On 28th July 2019 i BSNL landline bill of Rs 648 using google pay to Federal BSNL payments, money was deducted from bank account but the transaction has not updated, so the bill is still pending.