[Resolved]  Federal Bank — cash deposited in cdm olavakode branch palakkad

Address: Olavakode Palakkad, Palakkad, Kerala

Sir/ Mam..

This mail is to request that I (Ajish Thomas) with the account number [protected].

I have deposited Rs 10000/- in my account through cash deposit machine on date 08/07/2019 in Olavakkode branch of Federal Bank (FDRL0002289) in palakkad at 16.30hrs.

But some how my cash got deposited in the cdm but I got the recipet saying " your transactions was unsuccessful, please contact branch manager". Already enclosed in the attachment.

After contacting the requested branch manager they said it will be resolved by tomorrow 1200 hrs.

Now it's 1330hrs I still have not got my money in my account.

I did this transaction was in the form of cash withdrawal from my Cannara Bank and then straight deposited to my Federal Bank account in that last evening just pay daughter's fee. But just because of the this bank I am still not able to pay the fee. Because of this issue today I have not sent my child to school.

We use the bank transactions and online banking just to reduce the time and the things to move fast.

But now when I came to the bank I am been made as the culprit as I deposited the wrong note that's why the cdm got hanged.
When asked to give me a proof of that again they are saying to write an application and to wait again as it takes 24hrs to proceed.

Till now I have not got my money. And now that bank is asking to write a application so that we can get the report of the note which I deposited.

Now the people in the bank are just watching while with the person sitting at cash counter and the lady sitting at the help desk are saying as it will be done by 24hrs.
Now again a delay..

Sir, /mam, Please look into this matter as I need this resolved immediately so that I can get my money.

Ajish Thomas
[protected]