[Resolved]  Federal Bank — imps transaction

I had done an imps transaction using fedmbile on 31 august. The amount was debited but transaction is not sucessful. Please resolve the issue urgently.

I tried two times two time 5000 rs debited from account. And also i didnt get a refund of amazon they paid on 18th august. Today its 31 st august.

Hope it will be cleared without further delay.
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Oct 7, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Federal Bank Customer Care's response
Hi Ansila,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number ( 53603 ) in the subject line so that our team can assist you.
 
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