[Resolved] Federal Bank — money deduction 8000 rs

Richa02

from Mumbai, Maharashtra

Oct 26, 2019

Address: New Delhi, Delhi

I got a call from shine.com for some job opportunity. I was interested so i asked for the process, they said to do registration on their website shine.com by just paying rs10. As it is the authorised site i had no doubt for entertaining them.
I tried for the registration but when i was paying rs.10 through my debit card it was not getting successful. I tried this around 2-3 times.
But suddenly i see that money got deducted not rs.10, i lost 8000rs.
Kindly help to get the refund. Hoping to get some valuable response.

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Nov 29, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2019

Federal Bank Customer Care's response Hi Richa,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (58037) in the subject line so that our team can assist you.

Oct 28, 2019

Updated by Richa02 Please specify your email ID unable to get this for reporting concern .

Richa Sharma
[protected], [protected]

Verified Support

Oct 29, 2019

Federal Bank Customer Care's response Hi Richa,

We are sorry to hear about your experience. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (58037) in the subject line so that our team can assist you.

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Comments

Sumesh Kunjatta

from Kalpetta, Kerala

Nov 7, 2019

I have been trying to transfer funds may be beacuse of network error the recipient didn't recevied funds but the money debited from my account. And its showing queued transaction from more than 1 hour. Refund the money into my account. Asoon as possible
Regards
Sumesh kumar

Sumesh Kunjatta's reply, Nov 5, 2019

Kindly please sloved this problem. Its very urgent transaction

Sumesh Kunjatta's reply, Nov 5, 2019

Please resolved

Federal Bank Customer Care's response, Nov 7, 2019

Verified Support

Hi Sumesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (59143) in the subject line so that our team can assist you.

Sonali Prakash Kadam

Nov 20, 2019

I am student studying in Kyrgyzstan i tried to withdraw 300 USD from my federal bank forex card (supercard) but cash didn’t withdraw and amount was deducted from my account I am contacting fedral bank they are not responding what should i do now as i am student i am facing problems here

Federal Bank Customer Care's response, Nov 20, 2019

Verified Support

Hi Sonali,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (59930) in the subject line so that our team can assist you.