Federal Bank — money issue
13 MARCH Money withdrawn from ATM
I have account in your bank (FEDERAL BANK JAIL ROAD GURGAON) under name AJAY KUMAR A/C NO xxxxxxxxxx4209 debit card no xxxxxxxxxxxx-1185 .
Yesterday INR[protected] +10000+10000+10000+5000) were deducted from my account by someone else at 0330 PM to 04:10 PM. My debit card was with me and I didn't share my ATM PIN with anyone.
After amount deduction I transferred my balance amount to my friend's account and inform to Federal bank help center to block debit card. I also filed complaint to Cyber crime police station Gurgaon, complaint no: 56-5P 2. Today also I informed to Federal Bank about all this happening. Mini statement/Police complaint are enclosed.
Got response from Federal team and advise :-
Complaint has already been raised regarding this. I can provide you the complaint number. To every transaction different complaint has been raised. Following are the complaint no
[protected], [protected], [protected], [protected], [protected].
I request you to kindly resolve this matter and refund respective amount to me.
Thanks & Regards,
Ajay Kumar
CTC no [protected]
Regd Address : C/O Mrs Komal Singh, Near house no 25
South City 1, Gurgaon
Permanent Address: V/P.O Nangal Bihalan
Teh: Mukerian, Distt Hoshiarpur. Punjab
PIN CODE: 144205
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I'm tired of sending continuous email to [protected]@federalbank.co.in, [protected]@federalbank.co.in Since march 13 for changing my email ID and Mobile number. But i didn't get any solution till now.
Company Name is Federal Bank, Changaramkulam Branch, Malappuram District
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at contact@federalbank.co.in with your ticket number (8275) in the subject line so that our team can assist you.