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[Resolved]  Federal Bank — not answering any phone calls and mail

Dear sir,
I want to deposit some amount in nre fixed deposit in federal bank kayamkulam branch. I sent email to branch they are no any reply to me after i call them many different times they are not responding. So what i will do? I am in saudi arabia please help me.
Few months ago also same happened after two days they are responded so that time interest rate also come down.
I have nre account in another federal bank branch also they are good no any problem. Only kayamkulam main branch (Near police station) so please help me what i will do
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Aug 3, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
Federal Bank Customer Care's response Hi John(John p koshy),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (12846) in the subject line so that our team can assist you.
 
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Hi,

My name is Elgi. I need to change my registered mobile number since the old number blocked. My registered emial id is [protected]@gmail.com.Please do the needfull
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