Federal Bank — Online fraudsters account in Federal Bank

1 A fraudster account is residing at Federal Bank, Velachery Branch, Chennai vide account No. [protected] Smt.Manimeghala.as per the report received from Cybercell 16 times cyber fraud reported in this account. Still you are maintaining that account with you. In my case I have informed the same to your bank in due time through email ([protected]@federalbank.co.in) vide my email id and my cousin's e mail id ([protected]@gmail.com) to Federal Bank, Velacherry Branch, Chennai alongwith my cyber complaint No.[protected] on 21.12.2023 at 14.55 p.m. Also I have submitted a complaint to your Headquarters e mail id :[protected]@federalbank.co.in on 22.12.2023. But you have taken no steps to block that account and to recover the amount from their credit balance and it is seen that the Federal Bank Manager had taken action in the fake account only on 26.12.2023 13.15 P.M . By that time the fraudster transferred all the credit balance to other accounts. Bank is protecting the fraudsters.
Was this information helpful?
No (0)
Yes (0)
Federal Bank customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi ajithakumari,

We apologize for the experience and would like to do everything we can to help. Request you to write to us on [protected]@federalbank.co.in and we'll ensure best possible assistance.

Also, you can get in touch with our voice expert team from the below contact numbers:

Toll Free No: for customers calling from India
[protected]/[protected]

For Customers Calling from abroad
[protected]/[protected]

-Tejashri
Hi ajithakumari,

We apologize for the experience and would like to do everything we can to help. Request you to write to us on [protected]@federalbank.co.in and we'll ensure best possible assistance.

Also, you can get in touch with our voice expert team from the below contact numbers:

Toll Free No: for customers calling from India
[protected]/[protected]

For Customers Calling from abroad
[protected]/[protected]

-Tejashri

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Federal Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    512
    Pending
    0
    Resolved
    319
    Federal Bank Phone
    +91 48 4263 0995 [International]
    +91 48 4263 0994 [International]
    Federal Bank Address
    Federal Towers, Head Office, Aluva, Kerala, India - 683101
    View all Federal Bank contact information