[Resolved] Federal Bank — queued transaction

Vibeeth

from Kasaragod, Kerala

Apr 29, 2019

Address: Parappillil house, Keezhillam p o, Ernakulam, Kerala, 683541

Dear sir/madam,

I had done an imps transaction using fednet on 27 april. The amount was debited but not yet credited. Please resolve the issue urgently.

Its been 2 days and still its showing queued transaction

Hope it will be cleared without further delay.

Account no is [protected]

Amount transferred 1500

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Jun 1, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

Federal Bank Customer Care's response Hi customer( Vibeeth),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (38295 ) in the subject line so that our team can assist you.

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Comments

Jithesh Madathil

from Bengaluru, Karnataka

May 16, 2019

An amount of Rs. 42 and Rs. 135 deducted on May 4th and 6th respectively stating ATM charges. Why are they deducting it twice without any logic. Pathetic customer service too adding a big headache. No other bank near to my house, else would have closed it long ago.

Federal Bank Customer Care's response, May 17, 2019

Verified Support

Hi Jithesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at contact@federalbank.co.in with your ticket number (42015) in the subject line so that our team can assist you.

dilepkumar cpal

May 31, 2019

Federal bank udayamperoor branch especially ladies staff very bad behave the customer
any question ask they are shouting us so please control your staff

FDRL 0001725 Udayamperoor

Federal Bank Customer Care's response, Jun 2, 2019

Verified Support

Hi Dilep,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at contact@federalbank.co.in with your ticket number (42729 ) in the subject line so that our team can assist you.