[Resolved] Federal Bank — refund not received

[Resolved] Federal Bank — refund not received

N ninju66 from Delhi, Delhi Jan 16, 2019

I booked a tatkal train ticket on[protected]. First transaction failed but money was deducted from my account. Then i retried and booked the ticket. Money was deducted twice. I waited 10 days for the refund but i have not received it yet. Following are details of transaction: Date:[protected] Bank reference id[protected] Refund id - [protected] Was this information helpful? No (0) Yes (0)
Feb 17, 2019 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 Federal Bank Customer Care's response Dear Customer (Ninju66), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (28028) in the subject line so that our team can assist you.
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Comments

Vyshnavi Tharani

from Chennai, Tamil Nadu

Jan 30, 2019

Cameras not working in branch since last week we made a complain and still its not attended. Kindly arrange to get it resolved at the earliest.

Federal Bank Customer Care's response, Jan 30, 2019

Verified Support

Hi Vyshnavi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (30091) in the subject line so that our team can assist you.