[Resolved] Federal Bank — refund problem

Vinlee

from Kalpetta, Kerala

Feb 26, 2019

Address: Mariya Cottage,Hariharapuram P.o Varkala, Trivandrum,Kerala,India Pin Code:695310, Thiruvananthapuram, Kerala, 695310

Dear sir/madam

Good morning, now i am writing this after 5 working days of bank.. But my amount is not refunded yet.. This to inform you that on 18/2/2019 i made a transaction through debit card for rs 4399, but my transaction failed and the amount got debited from my account, so what can i do.. Please refund the amount as soon as possible...

Account number : [protected]
Customer id :[protected]
Branch : nadayara (Ifsc fdrl0001766)
Transaction id : s17056826

Regards,
Vinsten lee edison

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Feb 26, 2019

Complaint marked as Resolved

Thanks. I got my refund amount

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

Federal Bank Customer Care's response Hi Vinsten,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (32157) in the subject line so that our team can assist you.

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Comments

Suhailtmankada

from Alwaye, Kerala

Mar 6, 2019

I paid electricty charge with fednet the transaction was unsucessfull but I lost my money.

Federal Bank Customer Care's response, Mar 6, 2019

Verified Support

Hi Suhail,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at contact@federalbank.co.in with your ticket number (32547) in the subject line so that our team can assist you.