[Resolved] Federal Bank — refunded amount not reflected in my account

[Resolved] Federal Bank — refunded amount not reflected in my account

B Brighty Marina from Bengaluru, Karnataka Jun 6, 2019

Respected sir /ma'am On 29th May 2019 I had tried to book a train ticket via IRCTC app but the ticket was not booked as there a net slow down and the amount got deducted from my account. After a few days, on June 1st, I received a email from IRCTC saying that the amount has been refunded. But the amount has not yet reached my account. On calling up the bank, they have not received any details about it yet they saym I kindly request you to look into the matter. +0 photos Was this information helpful? No (0) Yes (0)
Jul 18, 2019 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Federal Bank Customer Care's response Hi Marina, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (44535) in the subject line so that our team can assist you.
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Pizza Hut India Customer Care

from Bengaluru, Karnataka

Jun 11, 2019

Hi Marina,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (44535) in the subject line so that our team can assist you.

Hashim P H

Jul 23, 2019

I try adding an account for transaction..at last they are asking transaction password. Is it different from my login password. If so how to get it?

Federal Bank Customer Care's response, Jul 24, 2019

Verified Support

Hi Hashim,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (51035) in the subject line so that our team can assist you.