[Resolved] Federal Bank — transaction amount not reflecting in balance

abin_baby__

Apr 1, 2020

Address: Kerala

I have transferred rs.15000 from my payzapp wallet to my federal bank account. The transaction was made successful and the money was debited from my payzapp wallet. But while going through my federal bank account, rs15000 was not reflecting in my balance but meanwhile there was transaction i'd showing in the mini statement of my federal bank account. As my money got debited, i need a support from federal bank for the transferred amount.

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May 2, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by abin_baby__ Federal bank mini statement

Verified Support

Apr 01, 2020

Federal Bank Customer Care's response Hi Abin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75787) in the subject line so that our team can assist you.

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Comments

Farheen Df

from Bengaluru, Karnataka

Apr 8, 2020

The amount credited to my account is showing in mini statement but not in the main balance. The credited amount is not reflecting in my main balance..please reply to my concern

Federal Bank Customer Care's response, Apr 8, 2020

Verified Support

Hi Farheen,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (76286) in the subject line so that our team can assist you.

DE EP TI

Apr 1, 2021

The amount credited to my account is showing in mini statement but not in the main balance. The credited amount is not reflecting in my main balance.

Federal Bank Customer Care's response, Apr 5, 2021

Verified Support

Hi Deepti (DE EP TI),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at contact@federalbank.co.in with your ticket number (158988) in the subject line so that our team can assist you.