[Resolved]  Federal Bank — Unable to do online periodic KYC

Online KYC facility to update KYC is never working.
Getting into "413 Request entity too large" error page every time when I try to submit.
I was uploading the file in recommended format and file size (less than 3 MB).
While reaching out to customer care via toll-free number, they are asking to visit branch.
So, please let the customers know for what purpose Federal bank is having online KYC option?
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Nov 21, 2022
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2022
Federal Bank Customer Care's response
Dear customer,

We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

- Ameen
 
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