[Resolved]  Federal Bank — unauthorised amount reduction from my bank account

Address: Thiruvananthapuram, Kerala, 695521

From my federal bank account, vizhinjam branch, since last two years an amount of rs. 1, 50, 000 /- reduced in an authorised way by mentioning the different reasons in the bank statement. While approaching the branch, the staff and branch manager is not giving proper answer to this issue. I am using bank account, by the expectation of kids education and other purposes. My hard earned money is reduced affected my all expectations and mentally. Requesting to find a solution for this issue.
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Nov 29, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Federal Bank Customer Care's response
Hi Shaji,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (23921 ) in the subject line so that our team can assist you.
 
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