[Resolved]  Ferns N Petals — Cake not delivered and delivery boy not taking up the calls

We placed an order for the cake on 4th August 2024, order no. 54352131. But failed to deliver, simply coming up with the reason, the door is locked, even though everyone was there at home . The delivery boy would have called us, before leaving or returning the cake. Very bad experience, such a fraud service.

I need refund or redelivery arrangement immediately.
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Sep 6, 2024
Complaint marked as Resolved 
Ferns N Petals customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2024
Ferns N Petals Customer Care's response
Dear Yamuna,

We extend our sincere apologies for the experience you had. We've taken a note of your order number. We are getting it checked as soon as possible.

Flowerly Yours,
Team Ferns N Petals
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