Fiitjee — Admission withdrawal but fee not refunded even after several follow ups with FIITJEE East Delhi branch

Address: FIITJEE East Delhi

My Son got enrolled for one year program with enrollment no as[protected] ar FIITJEE east delhi branch in the month May 2022. We had paid the registration amount thru Online payment on 30th April even before the actual admission done to block the seat as 30th April was the last day of admission and we were outstation. On the day of actual admission ( 1st week of May 2022) we submitted all required documents along with 6 PDCs. My son attended 2 induction classes prior to actual class which was to commenve from 19th May 2022. But before 19th May we realized that due to some unavoidable circumstances my son would not be able to continue with the Classes. Therefore we approached the Academic Operations Manager of Fiitjee east delhi branch, Mr. Abhishek Mishra and explained him the reason for not able to join classes from 19th May and would like yo withdraw yhe admission. He asked us to write an application and send it on the email id he shared and assured us to get the amount refunded.
We wrote an application with the reason and forwarded. We kept on chasing and still chasing on th mails and had several phone calls with him for the reply/ refund. Initially he replied to my mails and phone calls saying that he is working towards my application and that it not complete he will get atleast some percentage of amount refunded. Now he has even stopped picking our calls and not answering the mails. On Mr. Abhishek's instruction we approached our bank and got the stop payment activated for all the PDCs submitted but there is no revert from him regarding amount which we paid as admission amount. This is how FIITJEE east delhi branch is fooling. We have paid them for the classes which my son did not attend even once but still we are fitting to get our amount back.
Looking forward to get justification here.🙏