Fiitjee — Inordinate delay in Reward disbursement

Dear Sir
Please note that my son, Aranya Chakraborty had been a student at FIITJEE, Nirman Vihar Branch from 2015 to 2019. He appeared for his JEE in 2019 and cleared the Mains with a rank of 209 and the Advance with a rank of 751. He also secured a rank of 137 in his KVPY exam and is currently pursuing his Major in Physics at IISC, Bangalore. I am extremely thankful and indebted to all the faculty members of FIITJEE, East Delhi for their constant support, guidance and help throughout the four years that my son was associated with this prestigious institution.
However, it is very sad to note that he is yet to receive the reward that was declared by FIITJEE on the declaration of results in 2019. At that time FIITJEE had announced that a yearly reward of Rs. 50000 would be given to Aranya till the time he completes his graduation. Though he received the first installment in time, he is yet to receive his rewards for the second and third year. In spite of submitting all documents in time and constant follow-up and reminders to Mr. Abhishek Mishra, the only response we have got so far is that the payment is stuck at the corporate office. Sir, it is indeed very unfortunate that so much follow-up is needed for a reward that the child has earned through his sincerity and hard work and is not expected from an institute of FIITJEE's reputation.
It would be extremely kind of you if you can let us know the reason for this inordinate delay and take necessary action for the release of the reward at the earliest.
A line of confirmation would be greatly appreciated.
Regards
Ananya Chakraborty
(Mother)