Fiitjee — Payment made twice but not yet refunded

Address: Kolkata, West Bengal, 700020

Website: www.fiitjeekolkatasouth.com/contact.html

I have made payment for two dues on 19.1.2017 with Rs. 12031/- and 7965/- using online NEFT (Ref No. TRANSFER/IR/[protected] and TRANSFER/IR/[protected] but I got two messages from fiitjee on 20.01.2017 morning that both the NEFT returned and the amount deducted from my account will be credited soon.
Again I have made a payment from SBI ( NEFT) (UTR - SBIN[protected] and UTR- SBIN[protected] on 20.01.2017.
But till date the above two payments made on 19.01.2017 not yet returned to my savings account inspite of two mail sent once on 21.01.2017 and again on 08.02.2017 & on 18.03.2017 and application alongwith all details submitted on 10.02.2017 at KOLKATA centre.