[Resolved]  Fiitjee — REQUEST FOR FEE REFUND

Address: New Delhi, Delhi

I am writing this letter to express my concern for the study of my son Shubham Singhal in your institute Batch No. NWTW24C03. He stopped attending fiitjee classes from July-2013 as he is not satisfied with the teaching system of your institute. Regarding this, so many times I have complaint to your HOD of Maths personally and in writing also but it is now more then a month and there is no responce of my letters. However, I regret to inform you that I am getting highly frustrated with this attitude. Due to their irresponsible behaviour and response I want to complaint to your higher authorities and request them to pay me back the paid amount. I have already given full fee for 2 years course in FIITJEE of Rs. 200000/-. I am not satisfied by the opaque method your institute follow. FIITJEE do not give percentile of the student. Now, my son do not want to attend his further clasess. Somehow he is not comfortable with the classes and is not satisfied. On asking the reason he told me that teachers only focuses on solving the questions they do not teach the basics. He told me that once a concept is taught and if a child is unable to understand, they never bother to reteach the concepts.They never take care of weaker students. The time for solving their doubts is very less. Apart from this he had many more problems and now he do not want to waste his further time and want to leave the institute as his most of the time got wasted. I found FIITJEE to be a deterrent to his school studies also as his school marks is getting low. I am unable to understand what is the Educational and Professional criteria of your faculty. If they are well educated, why they are not able to understand their students needs and make them comfortable the way they teach. While paying Rs. 200000/- I thought fiitjee classes will improve his knowledge but there is no improvement in his studies. The matter is not of money. Its of credibility and reliability. I have completely lost all satisfaction in fiitjee. Therefore you are requested to please refund my hard earened money ASAP. I have high hopes and expectancy from the senior management that it will help in taking some strict actions and will make immediate refund of my money. Best Regards, Mukesh Singhal (Father) [protected]