Fiitjee — Request for FEES REFUND

Address: Kalu Sarai, Hauz Khas, South Delhi

I am writing this letter to express my concern for the study of my son Shreyash Ranjan Thakur in your institute Batch No. SANKALP2224WA5. He wants to stop attending fiitjee classes as he is not satisfied with the teaching system of your institute. Regarding this, I have emailed you but you haven't been so kind in offering a refund. Due to this I request you to pay me back the paid amount. I have already given more than half of the fee for 2 years course in FIITJEE of around Rs. 255000/- (may vary a little). I am not satisfied by the opaque method your institute follow. FIITJEE did boost the performance of the student. Now, my son do not want to attend his further classes. Somehow he is not comfortable with the classes and is not satisfied. He told me that once a concept is taught and if a child is unable to understand, they never bother to reteach the concepts. They never take care of weaker students and blame all of it on the student for being less intelligent. The time for solving their doubts is very less. Apart from this he had many more problems and now he do not want to waste his further time and want to leave the institute as his most of the time got wasted. I found FIITJEE to be a deterrent to his school studies also as his school marks is getting low. I am unable to understand what is the Educational and Professional criteria of your faculty. If they are well educated, why they are not able to understand their students needs and make them comfortable the way they teach. While paying over Rs. 250000/- I thought fiitjee classes will improve his knowledge but there is no improvement in his studies. The matter is not of money. Its of credibility and reliability. I have completely lost all satisfaction in fiitjee. Therefore you are requested to please refund my hard earned money ASAP. I have high hopes and expectancy from the senior management that it will help in taking some strict actions and will make immediate refund of my money. Thanks and Regards, Archana Ranjan, mother