[Resolved]  Fire Boltt — smart watch - ninja pro plus black - display is blank and still under standard brand warranty

Website:www.fireboltt.com

There is no external physical damage but see the below response from support team.

Reply from Fire-Boltt support:
After a thorough inspection of your watch, we regret to inform you that the display damage has been determined to be the result of external physical damage, and as such, it is not covered under the standard warranty.

However, we understand that you value your Fire-Boltt product, and we are committed to providing you with a solution. We are pleased to offer you the option to have your watch repaired by our expert technicians for a nominal charge of Rs 300/-. Rest assured that we will do our best to restore your watch to its full functionality.
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Jun 28, 2024
Complaint marked as Resolved 
Thank you for addressing my complaint. I have received the new product. I truly appreciate the resolution provided.
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