First Flight Couriers — not delivering consignment at destination address

Address:

Chennai, Tamil Nadu, 600097

I have booked a courier from Chennai to Madurai (consignment number: C991B2422804) for Rs. 185, just for 500gms.

In Madurai, courier has been asked to collect from their office since the delivery guy have only cycle. After multiple requests, we have only collected the courier from their office.

It was medical report and it was needed that day very urgently for doctor appointment.

First Flight is worse one for doing couriers.

I have bill and proofs with me, planning to raise concern with Consumer court.