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FirstSource Solutions Complaints & Reviews

www.firstsource.com
1.4
Updated: Nov 16, 2023
Complaints 151
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42
Unresolved
109
So far, so good. FirstSource Solutions is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope FirstSource Solutions will keep up the work and continue to help more customers with their concerns even better 🤝
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Most useful reviews

6
Hiring & firing on 1st day of training
6
resignation letter and salary
4
My Full and Final settlement not done yet

FirstSource Solutions reviews & complaints page 4

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A
Adhithyan m
from Chennai, Tamil Nadu
Apr 30, 2019
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payment not received ( salary + other charges)

Address: First Source Solution, Mind Space, Thane Belapur Road, MIDC INDL Area, Airoli, Navi Mumbai,Maharashtra 400708,, Mumbai City, Maharashtra

Sub: Home base data entry project - IRCTC PLAN -A

I complete 1st assignment. First Source Solution person told Application Fees Rs.1030 + Document charges Rs.34890 + GST charges Rs.30850 + Bank IMPS charges Rs.39700 + Western Union Money Transfer charges Rs.20140 all the charges they compel to make payment. They told all the charges are refundable to you along with your salary. After all the payment then only we release the...
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A
Adhithyan m
from Chennai, Tamil Nadu
Apr 22, 2019
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release my salary

Address: First Source Solution, Mind Space, Thane Belapur Road, MIDC INDL Area, Airoli, Navi Mumbai,Maharashtra 400708

I completed my 1st assignment & paid the all charges (Doucmention charges, gst charges, bank imps charges & western union money transfer charges) before 3rd april 2019. I send all the payment proof through mail. But till they did not release my salary, i send several mail but they did not reply till date. I am not having contact number of the office. I want to contact mr. Ragul rai sir, please provide the office contact number / cell number...
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K
kayapanda niriksha
from Bengaluru, Karnataka
Feb 12, 2019
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pf approval

Address: Bangalore, Karnataka, 560095

It’s bern 3months since i quit first source bangalore my employee is 1056056. I’ve been sending mails to the he team nobody is bothered to approve my pf and giving reasons which is not right. Please look into it and make necessary changes otherwise i’m taking legal action against first source which once i have already done. Even though if i’m sending mails they are replying blindly to the mails. Whoever is in the hr team are dead...
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P
pravin421991@gmail.com
from Mumbai, Maharashtra
Jan 6, 2019
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I want firstsource solution mail id

Address: Thane, Maharashtra, 421002

Hi team
Iam continue calling [protected] this land line no but dont pick up any one call for querry
Iam exprience in firstsource solution ltd 6 month exprience
My offer latter date 14/03/2011
Designated as (Customer service associate) base in mumbai
I pravin ramesh patil
My employee code -579121
Pls share my salary slip requred uan no for pf procec

My contact no-[protected]/[protected]...
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H
heenakouser
from Bengaluru, Karnataka
Nov 7, 2018
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resignation letter and salary

Address: 560066
Website: ...

Hi
I am heena my employee # 1061576
My last working day is 12th oct 2018, spot resignation i did due to my family
Problem even i informed all this to my hr who's name is rakshith, he refused to give my salary and relieving letter, but for my colleague she was into outbound
Team she got resignation letter and salary also after paying 3000/- rupees to the hr
.., my process was nri my tl name is ashvini chandrashekar,...
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P
Prem80695
from Sirsi, Karnataka
Oct 26, 2018
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pf amount not credited to account

Address: Bangalore, Karnataka

Hi sir/madam

I premkumar worked for firstsource solution, ecospace sarjapur main road bangalore for more than 2 years, i resigned my job on feburary 6th 2018, and i have applied for my pf on september 23rd 2018 through online, now when i checked through online it is showing as claim settled by amount is not credited to my account please check and let me know the further process to receive my money.

Below mentioned...
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S
Somnath Sarkarkingz
from Barddhaman, West Bengal
Oct 26, 2018
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pf account detail

Address: Darjeeling, West Bengal, 734005
Website: www.fristsource.com

Pf claim not yet credited

Emp name: somnath sarkar
Company: first source solutions limited
Centre: siliguri
Pin code:734005
Date of joining: 24/04/2014
Date of resignation: 19/07/2014
Emp code: (680651)
My icici bank a/c no:[protected]
Branch: 2550 bagdogra branch
My mob no: [protected]
Pan card no : foxps5673p
Aadhar card no[protected]
Voter...
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S
Somnath Sarkarkingz
from Barddhaman, West Bengal
Oct 26, 2018
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pf amount details

Address: Darjeeling, West Bengal, 734005
Website: www.fristsource.com

My name is somnath sarkar, i joined first source company (Vodafone) 24/4/2014 and left it in the month of 19/7/2014. I was in siliguri beekay plaza teen batti more prepaid department and my team leader name is abhishek, i got my release letter and thereafter i fill the pf form and from company end assurance that i got my pf amount in the last week of october but not i received any alert regarding my pf amount, so through this mail i just...
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P
Prem80695
from Sirsi, Karnataka
Oct 24, 2018
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pf amount not credited to account

Address: Bangalore, Karnataka

Hi sir/madam

I applied pf on september 23rd 2018 through online still not yet received my pf amount. When i checked through online it shows as claim settled but amount not credited to my account. I have visited to rr nagar pf office but they told my pf account doesn't come under their limits hence need to check other offices where i have no idea which office to visit. Please check and help me to get my money. Pf member id mhban[protected]br...
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D
Dnyaneshri marathe
from Mumbai, Maharashtra
Sep 28, 2018
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employe behavior in transport

Im an employ of firstsource solutions mumbai interface 16 working in collections department.. And there is a very ridiculous behavior of a tenured agent in the cab. There were 3 men and one women. I asked him very kindly that can i plz sit i'm front as there were 3 male employees. That tenure agent replied very rudely. I had to sit behind with 2 of those male employs in that can.. And it was my 1st drop i told the cab driver again very rudely...
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A
Arya Dileep
from Bengaluru, Karnataka
Sep 21, 2018
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status check

Address: Ernakulam, Kerala

My name is arya dileep i was an previous employee in first source cochin and almost 2 and half year back i had applied for my pf withdrawal. And later i visited office to check status that informed that they could not find any requests for the same and they informed to sent mail to your email i'd kindly let me know the status of my pf withdrawal request
Employee id 658580...
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M
Maninder Guru
from Mohali, Punjab
Sep 19, 2018
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my epf is not received

Address: Jalandhar, Punjab, 144021
Website: consumercomplaints

Respected senior
My name is Maninder Employee Id 1033625, Father's name Mr.Karnail chand Mother's name Mrs.Rajinder kaur my permanent adress is village and post office Dosanjh Khurd distt. Shaheed Bhagat singh nagar (Punjab) And my correspondence address also same as permanent adress .
Respected seniors i joined the firstsource company on 25 june 2016 as a CSA and i resigned from the company on11 of august 2017 . I were on...
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C
Charandeep Singh Arora
from Mumbai, Maharashtra
Aug 25, 2018
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related to the transport

Address: Mumbai City, Maharashtra

Hi my name is charandeep singh i m raising a complain regarding the traspotation service. The person who manages traspotation are so rude as if they are threatening n my entire family got shock n were awake because of one person. It's related to the pick up service provided by the company. Call came from the company and it was the first pick up though they didn't wait for 10minutes also and moved the cab. M forced to go to the office at night...
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M
manjula rahman
from Kolkata, West Bengal
Aug 7, 2018
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not received pf

Address: Darjeeling, West Bengal

Hi my name is manjula rahman. I joined firstsource (Vodafone) on 28/10/2014 & i left on 2/10/15. My emp i'd was 696157. I was in siliguri prepaid department & my team leader was tez bahadur chetry. I got my release letter & thereafter i filled the form & i got assurance from the company that i will get the pf amount within 45 days. But i haven't received any alert or any thing regarding this. I went to office 2nd time & they told me that...
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A
Achu achus
from Munnar, Kerala
Jul 27, 2018
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pf amount not credited

Address: 683104

My name is anchu antony. I am joined first source solutions ltd kalamaserry kochi (Idea) 2012 september 07. After 2 years am resigned. (15 october 2014). I got my relieving letter and thereafter am apply for my pf amount. But still not credit my pf amount. Please check what's the problem my application. Employe id is 633775.
Em id:[protected]@gmail.com...
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M
Mamata Puri
from Mumbai, Maharashtra
Jul 4, 2018
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falsified termination by coercion

Address: 400064
Website: www.Firstsource

Introduction and background:

Name: mrs. Mamata puri

First source solutions ltd

Employee code: 696074.

Process sky tv help - mumbai.

I have been working with first source solutions ltd. Since 24th oct 2014 for more than three and a half years as a csa (Customer service adviser).
This is my first job in a bpo.

Executive summary of my response...
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A
Amritpal Phull
from Chandigarh, Chandigarh
May 31, 2018
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pf not received

Address: Jalandhar, Punjab

My name is amritpal singh i was worked with your company for almost 2 years in jalandhar punjab there is big problem
I was trying to apply for my pf online but i can't do because in first source account
Dste of exit didnot update so i can merge my accounts
So this is a big issue
My emp id is 1025624
My contact number is [protected]
Contact me as soon as possible...
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R
Raj aryan malhotra
from Mumbai, Maharashtra
May 26, 2018
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pathetic interview experience

Address: 400058
Website: www.firstsource.com

Hanum merchant and bineesha training manager along with entire hr team is worst.. Theyve given promotions to chaatu people like zayn kalyan wala and siddhesh sarah.. I would never recommend first source to a anyone. Sanjiv goenka-you remove management people or get ready to become next nirav modi. I was fasting and you # people made me to wait for 9 hours.. Insha allah very soon your business like comcast and skytv will go to some deserving...
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P
Prasun Naskar
from Kolkata, West Bengal
May 23, 2018
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requesting for a pf number

Address: Kolkata, West Bengal, 700014

Greetings sir,

My name is prasun naskar my emp id - 213874 i joined firstsource on april 2007 and i was employed till march 2008, from hr we have been provided a pf number on a paper which was misplaced.

Pay slip we use to receive our pf number was not mentioned on that so please be adviced how it will be possible to recover my pf number.

Thanks & regards
Prasun naskar...
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A
amritpal00
from Adampur, Punjab
May 22, 2018
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provident fund not received

Address: Jalandhar, Punjab

My name is amtitpal singh i havenot recieved my pf yet please help me
I was working in jalandhar basti bawa khel's branch
I was apply my pf online on 9or 10 april 2018
The status of claim show settled
But till i havenot recieved yet
My emp id 1025624
Please help me when and how i will take my pf
Its a request please contact me as soon as possible...
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