| Address: Bengaluru, India | | Website: www.fisheshop.com |
I'm residing in Kerala and ordered some fishes from their website on November 25, 2021. At first they informed the order will be processed within a week and the delivery should happen within the next week or so through railway parcel. But that never happened and I went back to them on their customer care (which is only available through whatsapp chat). They responded after a day stating some unforeseen delay due to bad weather or shipment delay and asked for few days more. Nothing happened even after that and I kept reminding for no avail. After some months they informed that said product is unavailable, but they cannot return the money and can be returned only to their online wallet that I can use for my next order. After that, whenever I tried to initiate an order, they inform the order cannot be shipped to my location. Thus, my money was left with them and was never returned. Now, it seems the website has been taken off and as such my money is gone.
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