[Resolved]  Flipkart — Account banned for wrong reason

Address: Bangalore, Karnataka, India (operational headquarters) 12°56′00″N 77°41′40″ECoordinates: 12°56′00″N 77°41′40″E

I purchased a watch on 2nd June worth rs. 4999 on 9th june I got empty box so I registered return /refund request on 9th June on 15th June they reject my refund request then I again raised the same request after 30 mins they ban my account saying we have received high no of returns from your account this also means that you will not able to login with this number . My account was having 6333 rs after buying watch 1334 rs. Was remaining and my 5000 rs watch also they have not given I got total loss of 6300+rupees whom should I blame I tried to call with the team but they are not responding /replying .Return/refund policy of product only stays for 15 days please ask them to unban my account moreover 3-4 orders are cancelled by flipkart due to lock down and they are blaming me.